Reference

How ep789 Works for You

Our terms lay out how your account runs, what happens when you deposit through JazzCash, Easypaisa or Raast, and how withdrawals are verified.

Account Setup & VerificationDeposit & Withdrawal RulesFair Play PolicyLive casino and slots
ep789 How ep789 Works for You
GET HELP ANYTIME

Contact Us About Your Terms

Team online

Chat Support

Open the chat bubble in the bottom right corner of any page or inside your account. Our team responds in minutes during lobby hours.

Email Help

Reach us at support@ep789 with account questions, disputes or requests to review or update your personal data.

Account Settings

Change your payment method, update your phone number or email, or review your account history directly in the Settings panel.

YOUR DATA & SECURITY

How We Protect Your Account

Wallet Security

Deposits and withdrawals are encrypted. When you transfer funds via JazzCash, Easypaisa or Raast, the connection between your bank and our payment gateway is protected by SSL.

Personal Data

We collect only what we need to verify your account, process payments and detect fraud. We do not sell your data. We keep records for the duration of your account plus two years for dispute resolution.

Login Protection

Your password is hashed. We recommend a unique password. If you notice unusual activity, change your password immediately and contact support.

Dispute Resolution

If a withdrawal fails or a payment is disputed, we investigate within five business days. Contact support with your transaction reference number.

Your Rights

You can request a copy of your personal data, ask us to correct it, or request account closure at any time. Email support@ep789 with your request.

Cookie & Tracking

We use cookies to keep you logged in and remember your game preferences. You can clear cookies in your browser settings anytime.

Common Questions About Our Terms

Tap 'Forgot Password' on the login page. We'll send a reset link to your email. Click the link, choose a new password, and log back in. The link expires after one hour.

Yes. Go to Account Settings, select 'Personal Details', and update your phone or email. We'll send a verification code to confirm the change. This keeps your account secure.

Deposits via JazzCash, Easypaisa and Raast usually clear within seconds. If your balance hasn't updated after five minutes, check your bank app to confirm the payment went through, then contact support with your transaction reference.

Withdrawals are processed within 24 hours of verification. Your bank may take an additional 1-3 business days to display the funds. We'll email you when your withdrawal is sent.

Yes. Email support@ep789 or go to Account Settings and select 'Close Account'. Your wallet balance must be zero. Once closed, you can request reopening after 30 days.

The minimum deposit is 100 PKR via JazzCash, Easypaisa or Raast. Bank transfers may have a higher minimum depending on your bank. Check the Deposit page for your chosen method.

You must be at least 18 years old and located in a region where ep789 operates. Access depends on local law and is available where local law permits. Register with a valid phone number and email.